Your journey,
never alone.

1. Who We Are

Sharma.ie is an online platform operated in the Republic of Ireland connecting travellers seeking flight companionship, individuals seeking authentic Indian dining abroad, and people requiring urgent personal document delivery by trusted travellers.

Data Controller: Sharma.ie, Dublin, Republic of Ireland. Email: privacy@sharma.ie

2. Scope

This Privacy Policy applies to all users of Sharma.ie and is governed by the General Data Protection Regulation (EU) 2016/679 (GDPR) as applied under Irish law, and the Data Protection Acts 2018.

3. What Personal Data We Collect

Data you provide directly

• Full name and email address
• Phone number (optional, for companions and carriers)
• Flight details including number, date and airports
• Bank account details for companions and carriers (payouts only)
• Document type for delivery requests
• Cuisine preferences, dietary requirements and community identity
• Identity verification documents where required

Payment data

Payments are processed by Stripe, Inc. Sharma.ie does not store your card number or CVV. We retain only the transaction amount, date and reference.

4. Legal Basis for Processing

Performance of a contract (Article 6(1)(b)): Processing your name, contact details, flight information and payment reference is necessary to provide the service you requested.

Legitimate interests (Article 6(1)(f)): We process usage data and analytics to improve the platform and prevent fraud.

Consent (Article 6(1)(a)): Where we send marketing communications or use non-essential cookies, we rely on your freely given consent.

Legal obligation (Article 6(1)(c)): We may process data where required by applicable Irish or EU law.

5. How We Use Your Data

• To match flight companions with people seeking them
• To match travellers with Indian host families
• To facilitate document delivery requests between users
• To process payments and transfer earnings
• To send confirmation emails and match notifications
• To verify identity where required for safety
• To respond to customer support queries
• To detect and prevent fraud or misuse

6. Who We Share Your Data With

We do not sell your personal data. We share data only with Stripe (payment processing), AviationStack (flight verification — no personal data transmitted), and legal authorities if required by law. After payment, a companion or carrier's contact details are shared with the Seeker as the core purpose of the service.

7. Data Retention

• Account and registration data: active period plus 2 years after closure
• Transaction records: 7 years as required by Irish tax law
• Flight and match data: 12 months from the flight date
• Support communications: 2 years
• Website usage logs: 6 months

8. Your Rights Under GDPR

• Right of access (Article 15): Request a copy of all personal data we hold.
• Right to rectification (Article 16): Request correction of inaccurate data.
• Right to erasure (Article 17): Request deletion where data is no longer necessary.
• Right to restriction (Article 18): Request limits on how we use your data.
• Right to data portability (Article 20): Request your data in machine-readable format.
• Right to object (Article 21): Object to processing based on legitimate interests.

9. Complaints

You have the right to lodge a complaint with the Data Protection Commission.

10. Cookies

Sharma.ie uses strictly necessary cookies for the website to function. Analytics cookies are only used with your consent. You can control cookies through your browser settings at any time.

11. International Transfers

Some service providers such as Stripe and AviationStack may process data outside the EEA. Where this occurs, we ensure Standard Contractual Clauses approved by the European Commission are in place.

12. Children

Sharma.ie is not intended for persons under 18. We do not knowingly collect data from children. Contact privacy@sharma.ie if you believe a child has provided data.

13. Security

We take appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), restricted access, and regular security reviews.

14. Changes

We may update this policy from time to time. We update the effective date and notify registered users of material changes by email.

15. Contact Us

Sharma.ie Privacy Team
Email: privacy@sharma.ie · Website: sharma.ie · Dublin, Republic of Ireland

1. Introduction and Acceptance

These Terms of Service govern your access to and use of the Sharma.ie platform. By accessing or using the platform, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must stop using the platform immediately.

2. Definitions

• Platform means the Sharma.ie website and all associated services.
• Seeker means a User who searches for and pays for a flight companion, host family or document carrier.
• Companion means a User who registers to accompany another traveller on a flight.
• Host means a User who registers to offer home dining or kitchen access.
• Carrier means a User who registers to transport personal documents on behalf of another User.
• Platform Fee means the 5 euro fee retained by Sharma.ie from each 10 euro transaction.

3. Eligibility

• You must be at least 18 years of age.
• You must be legally permitted to enter into contracts under the laws of your country of residence.
• You must provide accurate, current and complete information when registering.

4. The Services

Flight Companion Service

The Seeker pays 10 euro to unlock full contact details of a Companion on the same flight. The Companion receives 5 euro. Sharma.ie retains 5 euro as a platform fee. Sharma.ie is a marketplace only and is not responsible for companion conduct.

Indian Host Service

The platform facilitates introductions between Seekers and host families. Specific terms, availability and pricing are agreed directly between the Seeker and Host.

Document Delivery Service

Only personal identity documents are permitted. Carriers must comply with all airline regulations and customs laws. Sharma.ie accepts no liability for loss, damage, delay or seizure of any document. Attempting to use this service to transport prohibited items is a criminal offence and will be reported to the relevant authorities immediately.

5. Payments and Fees

The connection fee is 10 euro per match, processed securely by Stripe, Inc. Companions and Carriers receive 5 euro per successful match, paid to the bank account provided at registration within 3 to 5 working days. Payments are non-refundable once contact details have been delivered. Companions, Hosts and Carriers are responsible for declaring and paying any applicable income tax on earnings. Sharma.ie does not deduct tax at source.

6. Prohibited Conduct

• Provide false information about yourself, your flight, documents or intentions.
• Carry or arrange transport of illegal items, controlled substances, cash, weapons or anything not permitted by airline or customs regulations.
• Harass, threaten, abuse or discriminate against any other User.
• Circumvent the platform by contacting Users outside to avoid the connection fee.
• Use the platform for any unlawful purpose under Irish or EU law.

7. Safety and User Responsibility

Sharma.ie provides a marketplace only. We do not vet, employ or supervise Companions, Hosts or Carriers. You use the platform and meet other users at your own risk. Always meet in a public place at the airport and never hand over documents to a person you have not verified in person.

8. Limitation of Liability

To the fullest extent permitted by Irish law, Sharma.ie shall not be liable for any indirect, incidental or consequential loss, any act or omission of a Companion, Host or Carrier, or failure of third-party services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Ireland. Any dispute shall be subject to the exclusive jurisdiction of the Irish courts. EU consumers may also use the European Commission Online Dispute Resolution platform at ec.europa.eu/odr.

10. Contact Us

Sharma.ie Support Team
Email: support@sharma.ie · Website: sharma.ie · Dublin, Republic of Ireland